Why We Chose Humans Over AI Agents
We considered building an AI panel of career advisors. It felt dead and empty. Now AI drafts the logistics and people do the rest.
The AI Agent Temptation
When I first started thinking about the JobSearchTeams business idea, I considered the obvious path: create an AI panel of agents to work with. An AI career coach. An AI resume reviewer. An AI networking advisor. The technology exists. The APIs are there. It would be faster to build and easier to scale.
But it just felt dead and empty. And it never really could consistently work properly. Beyond the technical limitations, it conflicted with my personal values. I wanted to bring humans together, not replace them. The whole point of the Discord experience that inspired me was the human connection, the vulnerability of sharing your situation with real people, and the genuine care that comes from people who choose to show up for you.
Don't walk in front of me, I may not follow. Don't walk behind me, I may not lead. Walk beside me, just be my friend.
There Is No Shortage of AI Career Tools
Resume builders, interview simulators, job matching algorithms, cover letter generators. A 2024 Resume Builder survey found 78% of job seekers used AI tools during their search. But only 12% felt the tools improved their outcomes. Career transitions are identity problems, relationship problems, and confidence problems more than they are information problems. AI is not great at any of those.
An AI agent can help you write a better resume. It cannot tell you that your fear of leaving finance is holding you back from the PM career you want. It has never gone to college with a VP of Product and cannot walk your name into that office. And it cannot look you in the eye during a team check-in and say, 'I see you as someone who naturally brings clarity to chaotic situations.'
What We Use AI For
The AI handles the stuff humans are bad at and do not enjoy. Generating a first draft of a meeting agenda. Suggesting tasks for each phase of a job search. Scoring opportunities so an advisor does not have to read through 20 job postings to find the 3 worth discussing. Drafting outreach messages so a seeker can iterate quickly instead of staring at a blank screen. The humans do what humans are good at: listening, connecting, pushing back, making introductions, and showing up when it matters.
The main thing you lose when you're remote, in a company or in a community, is serendipitous interactions with other humans.
How to Evaluate AI Career Solutions
- Ask whether the tool connects you to humans or replaces them. Look for the ones that put you in front of a person.
- Check whether it supports your identity work as well as your job search mechanics. Career transitions require understanding your values, strengths, and direction. A tool that only polishes resumes stops short of that.
- Look for structured accountability. AI can generate a plan, but humans hold you to it. The combination of AI-generated structure and human accountability is where real progress happens.
- Evaluate the feedback loop. Can real people review your work and give honest feedback? AI can check grammar, but only a person who knows your industry can tell you whether your positioning resonates.
- Consider the long-term relationship. AI tools are transactional - you use them and move on. Human career support teams become lasting professional relationships that compound over time.
I believe AI works best when it facilitates, rather than erases, human connection.